In this edition, we interview Spenser Johnson, MD of this great Bury based business.
Tell us a little about your background and how the business started all those years ago?
It started as a family business with father and two sons. The business has continually grown over the last 15 years and now my son Thomas is also an integral part of the business.
What were your responsibilities at the start of the business compared to the responsibilities you have now and did you envisage the business growth that you’ve achieved?
As the business expanded the level of care from job to job has never changed. Each customer has always been treated with the same high levels of respect regardless of what they come to us for.
What is your favourite part about your job?
What excites you most? Seeing the transformation of jobs as they are completed and the happiness and satisfaction of the customer.
What is the best piece of leadership advice you have received?
To always be honest.
In your business, what do you think has been your biggest challenge and also the biggest accomplishment since your start?
I think the biggest challenge and also biggest accomplishment was when we moved from our original showroom on Parkhills Road and the transition to our current showroom whilst continuing to serve customers.
Where do you expect the business to be in the next 10 years? In what ways do you expect to grow?
I hope the business continues to grow and we’re still providing great service and care to our customers.
To what do you attribute the success of the business?
I think we’re very focussed on the quality of workmanship and level of care we provide for all our customers.
If you had one piece of advice for someone starting out in business, what would it be?
Treat everyone fairly and equally with respect, no matter how small the job.
Quick Fire Questions Favourite place to eat?
Eagle and Child (Ramsbottom)
Describe yourself in 4 words
Confident, Happy, Hard Working
Favourite holiday destination?
Nerja in Southern Spain
One item you could NEVER live without?